January 2014 marked the tenth anniversary at Moor Hall for our General Manager Claire Pearce having started ‘all those years ago’ as Conference Sales Manager.
Steeped in hospitality experience from her time at Forte Hotels Claire has a forensic eye for detail and absolutely loves a spreadsheet. Professional and approachable Claire exudes an air of calm authority whilst maintaining a valuable sense of humour.
With a background in Corporate Hospitality and Operations management, Daniel provides a trusted insight into the best way that your event can run here at Moor Hall. A welcoming approach and a can do attitude is what you can expect with any member of his team.
The favourite part of my role is working with my ...
The favourite part of my role is working with my colleagues to ensure we are all providing excellent service. We do this by making sure that our guests are made to feel welcome and comfortable, by understanding their individual needs, and by ensuring their entire customer journey is as enjoyable as possible.
Excellence to me is recognition. Recognising a regular guest, recognising a potential complaint before it happens, or recognising an opportunity to exceed a guest’s expectations.
Mike leads a team of 4 excellent chefs and brings a great depth of knowledge to the catering team. Simple and tasty dishes that are freshly prepared every day is something that they pride themselves on delivering every day
Every office needs a Lauren. Lauren keeps the office ticking over and delivers on all of our administration tasks. As the first point of contact with the office, you can always guarantee a warm welcome and helpful steer in the right direction when speaking with Lauren.
You will always get a great welcome from Kevin. Usually ...
Jacek's "can do" attitude to running an event is essential in the smooth delivery of all things dining. No job is too small or too big for Jacek and his team of merry helpers, where all requests will be greeted with a smile and a warm response.
Jacek has a wealth of knowledge in running the day to day operation of a busy conference centre as well as many years of experience in running your all important wedding day