- Meet the Team
January 2014 marked the tenth anniversary at Moor Hall for our General ...Read more
January 2014 marked the tenth anniversary at Moor Hall for our General Manager Claire Pearce having started ‘all those years ago’ as Conference Sales Manager.
Steeped in hospitality experience from her time at Forte Hotels Claire has a forensic eye for detail and absolutely loves a spreadsheet. Professional and approachable Claire exudes an air of calm authority whilst maintaining a valuable sense of humour.
Conference Sales & Marketing ManagerRead more
With a background in Corporate ...
Conference Sales & Marketing Manager
With a background in Corporate Hospitality and Operations management, Daniel provides a trusted insight into the best way that your event can run here at Moor Hall. A welcoming approach and a can do attitude is what you can expect with any member of his team.
Operations ManagerRead more
The favourite part of my role is working with my ...
The favourite part of my role is working with my colleagues to ensure we are all providing excellent service. We do this by making sure that our guests are made to feel welcome and comfortable, by understanding their individual needs, and by ensuring their entire customer journey is as enjoyable as possible.
Excellence to me is recognition. Recognising a regular guest, recognising a potential complaint before it happens, or recognising an opportunity to exceed a guest’s expectations.
Executive Chef Manager Read more
Mike leads a team of 4 excellent chefs and brings ...
Executive Chef Manager
Mike leads a team of 4 excellent chefs and brings a great depth of knowledge to the catering team. Simple and tasty dishes that are freshly prepared every day is something that they pride themselves on delivering every day
Customer Experience Manager Read more
The favourite part of my job is when I see ...
Customer Experience Manager
The favourite part of my job is when I see our regular guests, I no longer need to ask their name, as they are part of the Moor Hall family.
I’d encourage people to visit our venue, as we have extremely friendly and accommodating staff members.
I am most proud of the constant interaction with our customers, and ensuring their day runs smoothly.
Conference Sales and Events CoordinatorRead more
Every office needs a Lauren. ...
Conference Sales and Events Coordinator
Every office needs a Lauren. Lauren keeps the office ticking over and delivers on all of our administration tasks. As the first point of contact with the office, you can always guarantee a warm welcome and helpful steer in the right direction when speaking with Lauren.
AV TechnicianRead more
You will always get a great welcome from Kevin. Usually the ...
You will always get a great welcome from Kevin. Usually the first person you see and always the most helpful.
Venue Manager - BarRead more
Excellence to me means making sure there can be no ...
Venue Manager - Bar
Excellence to me means making sure there can be no criticism of our customer service and that all customers are suitably impressed by Moor Hall.
Conference Sales Executive Read more
10 years’ experience of working within the ...
Conference Sales Executive
10 years’ experience of working within the Hotel and events industry, Nicky brings a calm and professional approach to managing events at Moor Hall.
Reception ManagerRead more
Kirstie has a great deal of experience in managing a ...
Kirstie has a great deal of experience in managing a busy reception desk. A calm and professional welcome will be always be delivered with Kirstie to meet and greet.
Venue Manager - RestaurantRead more
Jacek's "can do" attitude to running an event ...
Venue Manager - Restaurant
Jacek's "can do" attitude to running an event is essential in the smooth delivery of all things dining. No job is too small or too big for Jacek and his team of merry helpers, where all requests will be greeted with a smile and a warm response.
Jacek has a wealth of knowledge in running the day to day operation of a busy conference centre as well as many years of experience in running your all important wedding day